# Support

## Where to ask for help

Use the right channel to get faster help:

- **Questions / usage help**: open a GitHub issue and mark it as a question.
- **Bug reports**: use the Bug issue template.
- **Feature requests**: use the Feature issue template.
- **Security reports**: follow `SECURITY.md` and report privately.

## Before opening an issue

- Search existing issues to avoid duplicates.
- Include exact OpenWork/OpenCode versions, OS, and reproduction steps.
- For desktop, worker, or session bugs, open Settings -> Debug and include both:
  - the runtime debug report
  - the developer log export
- Add screenshots when they help explain the flow or failure state.

## Maintainer triage

Maintainers use the rubric in `TRIAGE.md` to label and route issues.