openwork/SUPPORT.md

Support

Where to ask for help

Use the right channel to get faster help:

• Questions / usage help: open a GitHub issue and mark it as a question.
• Bug reports: use the Bug issue template.
• Feature requests: use the Feature issue template.
• Security reports: follow SECURITY.md and report privately.

Before opening an issue

• Search existing issues to avoid duplicates.
• Include exact OpenWork/OpenCode versions, OS, and reproduction steps.
• For desktop, worker, or session bugs, open Settings -> Debug and include both:
  • the runtime debug report
  • the developer log export
• Add screenshots when they help explain the flow or failure state.

Maintainer triage

Maintainers use the rubric in TRIAGE.md to label and route issues.